Age Minimum (with Adult): 18+, Minimum Age:18+
Tour Guides are trained to lead and facilitate guided tours of the Saxton McKinley House. Tour Guides are trained by the NFLL Staff using an approved script to talk about the life of Ida Saxton McKinley and create a unique experience for guests that showcases the life of a First Family and First Lady using the historic home as the setting for the story.
- Warmly welcome guests to the NFLL and provide a brief site orientation for them
- Be able to answer basic questions about the history of our organization, the current exhibit, and the First Ladies
- Keep track of time to ensure tours begin and end on time
- Provide a 30-45 minute guided tour to guests, that is based off of the approved script
- Be responsible for ensuring the safety and comfort of all guests, staff, other volunteers and/or artifacts while on tour
- Stay up-to-date on First Lady history and current events by utilizing the materials available on the NFLL website, the onsite Docent Library and/or trainings held by NFLL Staff for volunteers.
Training and Experience:
- Must enjoy working with, and speaking in front of, large groups of people
- Must be willing and open to continue to learn
- Must be committed and patient to train for this position both onsite and at home
- Must be willing to learn and participate in additional trainings
- Experience in hospitality, history and/or customer service is a plus but not necessary
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